The College Will Close at 5 p.m. on Thursday, November 15

For the safety of students and staff, the College will close all locations at 5 p.m. Thursday, Nov. 15, 2018. Normal business operations and activities resume on Friday, Nov. 16, 2018. To get the latest weather updates, check your College email or refer to the College websites ccp.edu and myccp.online. You can also check CBS 3, NBC 10, 6ABC and Fox 29 for school closings, or follow the College’s Facebook and Twitter accounts.

For the safety of students and staff, the College will close all locations at 5 p.m. Thursday, Nov. 15, 2018.

Need Help?

Students

To request support for any of the MyCCP or Self Service features, students can complete the MyCCP/Self Service Support Form. Make sure to supply accurate contact information so we can resolve your issue quickly. Please allow at least 24 hours response time during business hours.

Submit a Student MyCCP and Self Service Support Request

Employees

Help Desk Ticketing System

With the new Support Desk system, getting help from ITS is easier than ever. This system allows you to report an issue or request services from ITS by creating a ticket, which lets you to track the progress of your request. You can even add notes, as well as add and retrieve attachments.

To use the system, just log in using your MyCCP user name and password. 

Submit a Help Desk Ticket

Other Ways to Get Help

Phone Support

Phone: On-campus, ext. 6000; Off-campus, 215-496-6000
Hours:   Mon – Thurs, 8 a.m. – 6:30 p.m.; Fri, 8 a.m. – 5:30 p.m.; Sat, 8 a.m. – 4:30 p.m.

Note that we are closed Fridays and Saturdays during the summer 4-day schedule.

Email Support

Send an email to 4ITSupport@ccp.edu

Walk-in Support

Bonnell Building, Room B2-41
Walk-in hours: Mon – Friday 8:30 a.m. – 5:30 p.m.