COVID-19 Campus Update

As public health concerns surrounding COVID-19 continue to grow, Community College of Philadelphia has made the careful decision to move coursework to online or other remote alternatives, beginning March 30 through the end of the spring semester, and to keep Main Campus and its Regional Centers closed through at least May 6, 2020. All courses remain suspended through March 30, 2020. Students will receive details on coursework from individual instructors. Faculty and staff will be issued guidance by supervisors. At this time, the commencement ceremony for spring 2020 is postponed. The College will continue to update you via email, web updates and text alerts as this situation evolves during the closure. During this time, please follow all CDC guidelines for preventing the spread of this virus and remaining healthy, including hygiene recommendations, social distancing practices and remaining home when you are sick.

About Information Technology Services

What We Do

The Information Technology Services (ITS) department provides ongoing support for all aspects of the College’s technical needs on a daily basis. This includes more than 3,500 workstations, voice and data delivery, and connectivity to all regional centers. We support 60+ servers that handle file, print, web and phone services, plus all internal systems, databases, and computer applications.

Technical Support Services

  • Network infrastructure and telecommunications
  • Servers, voice and data connectivity (internet/intranet)
  • Hardware/software deployment and repair

Information Support Services

  • Enterprise systems: Banner and third-party software, Banner security, support, development and reporting
  • 4ITSupport (client support services helpdesk) for faculty, staff and students via walk-in and phone
  • Training: basic banner navigation, OWA, Microsoft basics

Our Mission

ITS and its associated functional parts, Information Support Services and Technical Support Services, are dedicated to the creative, responsible use of information and telecommunications technology to:

  • provide flexible, responsive access to technology-based services
  • enhance the teaching and learning process through the support of technology campus-wide
  • increase efficiency and effectiveness in the use of College resources, and meet the needs of our diverse community
  • provide leadership in effecting change college-wide in the use of technology and future innovation in technology