Expectations for Tutees

Honor all scheduled appointments

• If you need to cancel, call at least one hour before the start of your session;
• Failure to cancel the appointment will result in the student being declared a “no-show”;
• Given multiple “no-shows” or late cancellations, you may be restricted from using tutoring services.

Come Organized

• Bring your textbook, syllabus, notes, previous assignments and other relevant materials;
• Attempt assignments before meeting with your tutor;
• Prepare specific questions about content and/or study skills;
• Remember to prioritize what topics you’d like to work on with the tutor.

 Be Responsible for Your Own Work

• Declare whether the assignment in question is subject to grading;
• Tutoring is a supplement to your class, but it is never a replacement for attending class regularly or independent practice;
• Tutors will not complete your homework or any “take-home,” graded assignment for you.

 Be Respectful of Others

• Keep an appropriate volume of your voice when speaking with other students or tutors;
• Engaging in distracting, unruly or disrespectful behavior will result in being asked to leave the center.

Expectations for Tutors

Practice Professionalism

• Tutors will arrive prepared, on-time, and interested in each student’s concerns;
• Tutors will abide by FERPA, maintaining the confidentiality of all personal information;
• Tutors will not let their own attitudes about the College, instructors and so on, influence their behavior during a tutoring session;
• Tutors will effectively monitor time, restricting sessions to one hour if other tutees are waiting to be seen;

 Encourage Independent Learning

• Tutors will guide the tutees by providing clarification, examples, summaries of concepts and by modeling effective study habits;
• Tutors will allow tutees to derive their own solutions or ideas by utilizing an inquiry-based approach;
• Tutors will not complete assignments for tutees.

 Establish a Positive, Productive Rapport

• Tutors will introduce themselves at the start of each session;
• Tutors will keep the atmosphere relaxed but structured and conducive to learning;
• Tutors will strive to demonstrate patience, encouragement, competence and strong communication skills;
• The tutor will set realistic goals with the student at the beginning of the session and will do their best to accomplish these goals by the end of the session;

 Take a Holistic Approach

• Tutors will be responsive to each individual’s needs;
• Tutors will make appropriate referrals to other resources on campus;
• Tutors will access Canvas, with tutees, to obtain general information about the course and/or recommend that students contact their instructors directly, whenever appropriate.

Remain Qualified to Tutor

• Tutors will maintain a cumulative GPA of at least 3.0;
• Tutors will attend and/or complete all required training;
• Tutors will adhere to all items contained in the Tutor Code of Conduct.