COVID-19 Campus Update

The College is currently closed, and remote instruction and work continue while Philadelphia remains under a stay-at-home order. All courses for the Summer I and II terms will be held online while student services and support are available remotely. Visit the College’s Virtual Student Resource Center to access the assistance that you need. Adequate notice will be shared with students, staff and faculty once a re-opening date is established. 

How to Access Virtual Student Support Services

Student Support Services

Welcome to Community College of Philadelphia's Virtual Student Resource Center! 

This page is your one-stop-shop for remote access to the College's academic, financial and community resources, and will be frequently updated to provide you with the most current information available. We encourage any and all students who are struggling to adjust to a virtual classroom and campus to refer to this page early and often. If you are not able to find what you need here, you can contact the College directly through CCP Cares

The virtual services described here apply to all students taking classes at the College, including those students who were taking classes at the Regional Centers.

Though much is uncertain at this time, Community College of Philadelphia will remain dedicated to helping students stay healthy, supported and ready to meet their academic goals no matter what obstacle we face. We wish you all the best during this difficult time and look forward to learning together, growing together and eventually reuniting as a campus community. 

How to access your classes remotely

For information on how to access your classes remotely, visit our guide for online learning.

Frequently Asked Questions for Currently Enrolled Students

Frequently Asked Questions for Currently Enrolled Students

Students, please refer to the following information about financial aid and Work-Study, withdrawig from classes, final exams and graduation, technology, summer and fall registration, and information for international students.

Financial Aid and Work-Study 

Will federal financial aid be impacted?

No. The semester will continue on Monday, March 30. Staff will be working to ensure that your financial aid is processed in a timely manner. If you are requested to submit documents, please make every effort to submit them electronically and not via the U.S. mail.

I am a Federal Work-Study student. Can I continue to work?

Because Main Campus and the Regional Centers are closed, there are no opportunities for students to work on campus, but some students will have the ability to work remotely based on their positions. This is currently true for most external employers of our current Federal Work-Study students. Eligible Federal Work-Study students will continue to receive their pay for the remainder of the Spring 2020 semester according to previously established guidelines. Students with questions or concerns should contact Mr. Quyen Ngo, Work-Study coordinator, at .

Have the Financial Aid deadlines changed?

Please see the Enrollment Guide for the Financial Aid deadlines.

Withdrawing, Final Exams and Graduation

Should I be making plans to adjust my schedule since my class moved to an online format?

No. You do not need to and should not make changes to your schedule. Your instructors will provide you with the necessary information. You DO NOT need to drop your current classes and re-register for Distance Education courses.

Should I make plans to withdraw from the Spring 2020 semester?

No. Plans have been made for students to complete the Spring 2020 semester with the incorporation of online instruction and other virtual methods. You do not need to withdraw from your courses. In the event you do feel you need to withdraw from a course, College policies and procedures currently apply. See our withdrawal policy and procedures for more information.

Please keep in mind that to officially withdraw from a class, you must follow the procedures outlined in the link above. If you stop attending classes, that does not constitute an official withdrawal. Also, consult the Financial Aid Office to determine how your financial aid status will be impacted should you withdraw.

Please stay in constant contact with your professors regarding your attendance/participation in your courses. Please also consult with your Academic Advisor or Counselor if you are considering withdrawing.

Will I get a refund of tuition/fees paid if I decide to withdraw? 

At present, the current semester is continuing. Therefore, the College’s refund policy remains in place. See our refund policy for more information.

In extenuating circumstances, students may appeal for a refund by completing the Special Request Form for Financial Account Adjustment.

Will my instructors work with me if I become ill or otherwise cannot complete my courses?

Yes. If you become ill or have other extenuating circumstances, please contact your instructors. Please also consult with your Academic Advisor or Counselor for guidance.

Is the Spring 2020 semester being extended along with final exams?

The final day for Spring 2020 classes is Saturday, May 2. Final exams will be held Monday, May 4 through Wednesday, May 6. A final exam schedule will be provided.

Is there any risk of my graduation being delayed?

The Commencement ceremony has been postponed. Specific details about the Commencement ceremony will be shared when they become available. Once the semester has been completed, we will process your graduation from the College. You will receive your credentials (your diploma) acknowledging your graduation from your program of study. More details will be shared.

Note: Graduation is the completion of all degree requirements as recorded on the official transcript. Commencement is the ceremony that celebrates the completion of a degree.


What if I believe that I will not do well in an online class? 

We strongly recommend you give yourself the appropriate time (at least a full week) to adjust to the online instruction format. We want you to continue to be in good academic standing and complete the term. Please contact your instructors and share with them your concerns and circumstances. Our faculty have been very understanding given our current state of affairs and are working with students in a variety of ways. Also, refer to additional information on the Virtual Student Services Center page for links to various support services.

Will the College provide loaner laptops or iPads?

Yes. Please visit the Student Device Loaner Program page for more information.

I do not have access to the Internet. Are there resources to help me?

You are eligible for Comcast Internet Essentials. Please see the free, low cost and upgraded internet access information for more details.

Several communications companies are granting temporary free internet access to assist students and families throughout our community. You can also turn your smart phone into a hotspot. Due to responses to the pandemic, many carriers have simplified the process add a hot spot to your mobile phone. You can find more information here.

Registration for Summer and Fall 2020

Should I register for Summer 2020 and Fall 2020 courses with there being unknowns about the pandemic and its impact on the College?

Registering early is always a good idea. Concerns about the pandemic and its impact on the College should not delay your preparation for attending summer and fall classes. Not knowing your final grades should not hinder your registration either. You do have the option to change your schedule, should it be necessary.

Current students in good academic standing are encouraged to seek advisement from an Academic Advisor with questions at  . Students on academic probation must contact the Counseling Center for an appointment with a Counselor at  . Should you encounter difficulties with registration, contact the Office of Student Records and Registration at  . Refer to the Enrollment Guide and information included on this Virtual Student Resource Center page for more information.

Special Note about Summer 2020 Courses

The College is currently transitioning Summer 2020 classes to an online format. You may find that the courses you want for summer do not appear on the schedule. Faculty are working to make this transition as quickly as possible. Please check back frequently for the courses you wish to take.

International Students

Will a change to online learning affect my status?

Because the College has decided to move courses from in-person to online instruction, your immigration status will not be affected. Since this would be a College-wide decision due to special circumstances, this will not be a violation of the 3-credit maximum distance education rule.

Can I leave the U.S. and finish the semester from my home country?

With travel restrictions currently in place, re-entry to the U.S. may not be guaranteed, should you leave the United States. We do not recommend travel at this time. Please take this into consideration before making any arrangements. If you do plan to travel, notify the International Student Services Office at  immediately as it may affect your immigration status.

Academic Support

Academic Advising

Academic Advising

Virtual Office Hours for Academic Advisors

Monday - Thursday: 8:30 a.m. to 8 p.m.

Student Resources

Academic advisors support first-time students and students in good academic standing. We're here to help you identify program requirements, discuss concerns about your academic performance, help you explore goals, interests and potential majors, and more. Students on academic probation should contact Counseling.

To schedule a virtual appointment with an academic advisor within your major, or with a part-time, general advisor, please click on this link:  Please choose if you want to meet with the Academic Advisor by phone, email or Zoom. 

For help with registration, click on this link:

For further assistance, please call 215-751-8777 and leave a message. You will be contacted by staff as soon as possible. For quick questions, you can also email your Advisor directly or


Adjusting your study habits during COVID-19

Adjusting your study habits during COVID-19

We'll get through this together.

Things may feel out-of-control right now and you may be facing a lot of disruptions and unknowns. During this time, try to be patient with yourself, your classmates, and your instructors. Take care of your well being first. Adjusting your studying habits and making a plan may provide a sense of control during this unprecedented time. 

Our guide for academic success

In this guide, we’ll talk about: 

  1. Staying organized
  2. Avoiding multitasking
  3. Making the most of video lectures
  4. Setting a schedule
  5. Trading your strategies for new ones
  6. Working with a group or team
  7. Staying connected to other people

Remember, your study habits may need to change. 

1. Staying organized

With so many things changing in your courses, you must be reliving that first-week-of-class confusion at finals-week pace.

Here are things to keep track of for each class:

  • Are in-person parts of the class changing?
  • What are the in-person components of this course? (lecture, lab, etc.) 
  • Where can you find it or how do you access it? (livestream, lecture capture, etc.)
  • Is it at a specific time or can you watch it anytime? Are assignments changing? 
  • Are there new due dates?
  • Is how you’re submitting your assignments changing? 
  • Are any quizzes or exams being offered virtually? What should you do if you need help?
  • Is your course offering virtual office hours? When and on what platform?
  • Is there an online forum for asking questions?

2. Avoiding multitasking

If you’re doing more work on your own and your time is less structured, you might be more tempted to multitask. Many people think they can do multiple things at once, but research shows that only about 2% of the population can multitask. Even if you feel like you’re multitasking, you’re probably not…really, you’re switching between tasks very quickly, or ‘microtasking.’

The downsides of multitasking and microtasking:

  •  Assignments take longer. Each time you come back to an assignment from a distraction, you have to get familiar with it again, find your spot, remember what you were going to do next, etc.
  • You’re more likely to make mistakes. Distractions and switching between tasks tires out the brain.
  • You’ll remember less. When your brain is divided, you’re less able to commit what you’re learning to long-term memory (because it doesn’t get encoded properly into your brain). What to do instead: When you need to study something important, consider The Magic of Monotasking.
  • Focus on one thing at a time.
  • Take breaks between tasks.
  • Consider the ‘Pomodoro Technique’ to help you focus for 25 or 50 minute periods and then reward yourself with five or 10 minute breaks.

3. Making the most of video lectures

  • Stick to your instructor’s schedule as much as you can. Staying on a schedule will help you have a feeling of normalcy and prevent you from falling behind.
  • Find out how to ask questions. Is there a chat feature? Is there a discussion forum?
  • Close distracting tabs and apps. Unfortunately, we’re not as good at multitasking as we think we are! (See #2)
  • Take notes as you would if you were there in person.
  • Watch recordings at normal speed. Research shows that playback speed of 1.5x can lower your retention and can result in lower scores on assessments. Faster playback speeds are worse for complex, multi-step material (which most of your lectures probably are).

4. Setting a schedule

As the situation continues to unfold, you may have fewer social commitments and/or group meetings. Setting a schedule for yourself can help provide structure and keep you motivated. If you don’t already keep a daily or weekly calendar, try following a schedule like this to organize your time. Your mental health is incredibly important, so be sure to include time for exercise and self-care.

5. Trading your strategies for new ones

Your routines may also have to adjust during this time. Look for ways to adapt your usual habits or form new ones. For example:

  • If you usually study in a coffee shop or library, ask yourself what kind of environment helps you study and see if you can recreate that at home. Maybe it’s studying in a chair, rather than on your couch, or moving to a new spot when you change tasks. If you feel you need background noise, consider a white noise app or binaural beats.
  • If you always study in groups, try a virtual or even phone-based study session with your group.
  • If you thrive on tight timelines, but now have a more open schedule, think about how working with others or setting up a schedule can recreate that for you.

6. Working with a group or team

Remote collaboration will look a little different, but it is possible.

  • Try not to procrastinate. That group project may be out-of-sight, out-of-mind if you aren’t seeing each other regularly. Resist the urge to put it off. Make small progress and stay in touch.
  • Meet regularly, especially if you usually touch base during class or lab. Consider a quick text on your group chat about progress every couple of days. Ideally, have real conversations over video when you’re working together. Check out the online tools you have access to.
  • Set a purpose for meetings and use a shared notes document. Meetings might feel different when using video, even if your team was really good at working informally in the past. Try to set the purpose of your meeting in advance and take notes in a shared document so you can all follow along and contribute.
  • Keep videos open when you can. As long as you can see whatever you need to collaborate, try and keep the video visible on your computer screen. It’ll help you see the expressions of your teammates and stay connected to each other.
  • Check on each other and ask for backup: If someone has been absent from your group meetings or chat, ask them directly if they’re still able to participate in the project. If you aren’t getting responses within a day or two, let your instructor know. Know it isn’t being petty, it’s your team’s responsibility.

7. Staying connected to other people

During times like this, connecting with family and friends might be more important than ever. Even if we limit how much faceto-face time we spend with others on campus, staying in touch with instructors, classmates, and group mates is still important for continued classwork. Here are a few ideas:

  • Schedule video calls with friends and family. Talking with loved ones is often really helpful when you’re stressed or nervous about something. Taking a break to have a laugh is also important.
  • Attend virtual office hours or study groups so that you can stay up on your coursework. Please remember, this will pass. If COVID-19 has disrupted your upcoming travel plans, ended a lab experiment you were excited about, or for any reason feels like it came at the worst possible time, remember: this is temporary. You’ll find your way when it settles down. You’ll get back on track, and things will get back to normal. We don’t know when, but it will happen. Until then, take a deep breath, do your best, get some rest, and wash your hands.


This guide was adapted from the Center for Academic Innovation at the University of Michigan

Canvas and Zoom Assistance

Canvas and Zoom Assistance

Learn how to login to Canvas for the first time and setup your password

Watch a video to learn how to submit a Canvas Assignment or read instructions about how to submit a Canvas assignment

Watch a video about setting up notification preferences

Watch a video that shows you how to join a Zoom meeting

Please remember to download the apps for both Canvas and Zoom, available free for Android and iOS.  

Zoom Virtual Backgrounds

Add some flair to your background in Zoom video calls by applying one of these backgrounds to your Zoom app. 

background 1 background 2 background 3 background 4 background 5 background 6 background 7 background 8 Background 9 Background 10

Learning Lab Academic Support Services (Tutoring, Workshops and Study Groups)

Learning Lab Academic Support Services (Tutoring, Workshops and Study Groups)

The Learning Lab faculty and staff will be available to support students through email and through individual and group tutoring sessions.

Virtual Office Hours

Monday – Thursday: 9 a.m. to 7 p.m.

Student Resources

Email Us Your Questions and Papers

Students can email their questions and/or papers to the general email address for the area in which they are seeking academic support services:

    • Computer Technologies Tutoring:
    • ESL Tutoring:
    • Humanities Tutoring:
    • Math and Business Tutoring:
    • Science Tutoring:  
    • Writing Center:

Individual tutoring will be offered by appointment and drop-in (TBD).

Group tutoring will be offered through ESL Learning Lab Classes, study groups and workshops. 

Courses Offering Tutoring Online

Computer Technologies
CIS: 103, 105, 106, 114, 130, 150, 200, 205
CSCI: 111, 112, 113, 123, 211, 213

ESL (English as a Second Language)
ESL: 071, 072, 073, 081, 082, 083, 091, 092, 093, 098, 099

Anthropology: 112
Education: 201, 214, 265 
English (Not including ESL): 098, 099, 101, 102, 106, 115
French: 101
History: 101
Philosophy: 101
Political Science: 101, 111, 112, 117
Psychology: 101, 205, 209
Sociology: 101
103 Spanish: 101, 012, 201, 202

Math and Business
Accounting: 101, 102, 201, 202
Allied Health (math only): 101
Economics: 112, 114, 120
Foundational Math: 016, 017, 118
Math: 121, 123, 133, 137, 150, 151, 161, 162, 163, 171, 172, 251, 270, 271, 272
Psychology: 167

Allied Health: 101, 103
Biology: 106, 109, 110, 123, 124, 211, 241
Chemistry: 101, 102, 110, 118, 121, 122, 221, 222
Diet: 111
Engineering: 202, 222
Physics: 101, 111

How to Access Tutoring Online

The Learning Lab offers a comprehensive system of support, ranging from help in a specific course to detailed instruction in writing and study skills. The primary modes of support are peer-based individual and group tutoring. All tutoring support will take place virtually for the rest of the Spring 2020 semester. Learning Lab Tutoring services begin Monday, March 30th 2020. 

Video-Chat Online appointments will be interactive and meet face-to-face using Zoom.

E-tutoring appointments will be asynchronous - submit a question or a problem by email; a tutor will respond within 24 hrs (1 business day).

E-Tutoring Rules and Expectations

Students may schedule up to two appointments per week, per subject and in any combination of E-tutoring, Online Video-Chat, or Online Writing Center submissions. Appointments may be requested up to 2 weeks (13 days) in advance. Same day appointments may be requested up to 4 hours before the start time of the session. Requests received within the 4-hour window will be rejected. Only requests received from email addresses will be accepted. Requests sent from all other email address domains will be rejected.

After sending in a request for tutoring, students can expect one of the following responses: 

  • A response acknowledging receipt of your request, informing you that your request has NOT been accepted. In this case the email you receive information regarding alternate times your request could be accommodated 
  • A response acknowledging receipt of your request, informing you that your request has been accepted. In this case, you will receive a response confirming your appointment, including next steps.*

*For online Video-Chat appointments, the link to your Zoom meeting may be sent up to the start time of your session

Late Policy: Students who are more than 10 minutes late to an appointment forfeit the time slot.

Cancellation/No Show Policy: Appointments can be canceled via email up to 90 minutes before the scheduled session time. Appointments that are canceled within the 90-minute window will be marked as missed. Three missed appointments will result in limited tutoring appointments.

How to Schedule your Tutoring Appointment

To schedule an E-tutoring appointment, email the appropriate department (see list above in the Student Resources section) from your email address, being sure to include the following in the body of the email:

  1.  First and Last name
  2.  ID# (e.g., J01234567)
  3. Phone number
  4. Course in which you need support (e.g. CIS 103)
  5. What is your assignment from your instructor? Please be as detailed as possible (attached to the email or in the body of the email)
  6. The assignment, problem, or topic you are in need of help with (attached to the email as a Word, Excel, or PPT document)
  7. Any questions you have about what you are submitting for #6 (in the body of the email)
  8. The due date of your assignment – homework, paper, quiz, or test.
  9. Potential days and times in which you would be available.

To schedule an Online Video-Chat tutoring session, follow these steps: 1. Download the Zoom application on your desktop or laptop at You can also download Zoom from the app store on your smart phone device. 2. Email your request to the appropriate department (see list above in the Student Resources section), using your email address, being sure to include the following information in the body of the email:

  1. First and last name
  2. ID# (e.g., J01234567)
  3. Phone number
  4. Course in which you need support (e.g. CIS 103)
  5. Potential days and times in which you would be available.
  6. Technology capabilities (computer, internet, webcam; smart phone)
  7. A request for a specific tutor (in the body of the email) *We cannot guarantee all requests.

You will receive an email with the link to your Zoom meeting up to the start time of your session.

How to Submit Your Paper to the Writing Center

Students – Writing Center services are still available to you during CCP’s move to online instruction. Email your papers to a tutor and they will give you written feedback and guidance for improving your writing.

  • Papers submitted to the Writing Center before 9am on Mon-Fri (10am on Sat) will not be accepted and you will receive an automatic response, informing you of such.
  • Papers submitted after the daily limit is met will be bounced back, along with an email notifying you as such.
  • Papers will be accepted/processed on a first come first serve basis, as indicated by the timestamp of the email.
  • The number of papers accepted by the Writing Center is subject to tutor availability.
  • You may try to submit your paper again the next day. Keep in mind that the closer to the opening time you submit your papers, the more likely it is to be accepted.
  • No exceptions.

Using your email address, send an email to being sure to include the following in the body of the email:

  1. First and Last name
  2. ID# (e.g., J01234567)
  3. The name and number of your course (e.g., ENGL 101)
  4. If English, it is ESL?
  5. The directions for your assignment your instructor (attached to the email or in the body of email)
  6. The due date of your assignment (in the body of the email) **WARNING: papers may not be returned for 24 hours (1 business day). Therefore, if your paper is due on the same day you are submitting it the Writing Center, there is a very good chance that it may not be back in time.
  7.  The draft of your paper (attached to the email as a Word document)
  8. Any questions you have about the assignment (in the body of the email)
  9. What are you doing well in this paper? (in the body of the email)
  10. What are you having the most trouble with in this paper? (in the body of the email)
  11. What part of the writing process would you like the tutor to focus on (in the body of email – pick one only)
    1. Thesis Statement.
    2. Outlines
    3. Content Development
    4. Responsiveness to task
    5.  Argument is Logical and Well-Supported
    6. Grammar
    7. Sentence Structure
    8. Effective Use of Research/Text-Based Support
    9. Citation Styles
    10. Paraphrasing
    11. Revisions
    12. Other

You can expect

  1.  Feedback about formatting, citing sources, assignment directions, clarity, and grammar – or any other area of focus indicated by the student – will be noted as comment(s) in paper submission.
  2. A list of next steps to guide you in making changes to your paper (in body of email response).
  3. A short message from the Writing Center tutor (in body of email response).

You may have to wait up to 1 business days to receive your paper back. Please keep checking your email. We will work diligently to get your paper back to you as quickly as possible.

*This page will be updated frequently. Please check back for details on group tutoring sessions and drop-in hours.


Library Services

Library Services

Here are instructions on how to access the Library resources from off-campus. 

Looking for information about the coronavirus? Check out this special COVID-19 guide.

Virtual Office Hours

May 11-14: Monday – Thursday:  8 a.m. to 5 p.m.
Summer Hours (beginning May 18): Monday – Thursday:  8 a.m. to 8 p.m.

Student Resources

    Library Site

    Office of Student Success Initiatives

    Office of Student Success Initiatives

    Virtual Office Hours

    Monday - Friday: 8:30 a.m. to 5 p.m.

    Lynne Sutherland                    

    Danyelle Watson-Young        
    Student Success Support Coach

    Bridget Burless
    Administrative Assistant

    Student Resources

    Starfish Connect

    For assistance, email or call us using the numbers listed above.

    Complete with 15 Scholarship 

    To apply for the scholarship, email us at We will send you a link to an online application form. We will acknowledge receipt of your application and follow-up with you via email. You may also go to click here, download the application, complete it and send it to us via email. Please do not fax or mail an application as we are not in the office to receive it.

    50th Anniversary Promise Scholars and Joseph and Marie Field Scholars

    To contact us, please send an email to or call us using the numbers listed above. We will check the voicemails of the numbers above and return calls as soon as possible.

    Student Academic Computer Center Virtual Support

    Student Academic Computer Center Virtual Support

    SACC remote support will be available to assist CCP’s students and faculty during this challenging time. SACC online assistance will be available during our regular hours of operation from 8 a.m. to 5:30 p.m., Monday through Thursday. 

    The following are just a few of the areas we can assist you with: 

    1. Helping to navigate Office 365 

    2. Helping to navigate through Canvas or Zoom 

    3. Submitting school assignments through Canvas, email and other online platforms, and saving schoolwork in different formats such as PDF, Word, TIF, JPEG, PNG, etc. 

    4. Using PowerPoint to complete assignments/schoolwork 

    5. Sending an email, file conversion, online chat, drive formatting, etc. 

    6. Using different online tools to format a project together 

    7. Video file conversion such as MP3, MP4, etc., and submitting such files through Canvas or other Learning Management System (LMS) platforms 

    8. Providing information about how to access Comcast free internet 

    9. Helping with course-related software such as MyLabPlus, Cengage and Office 365 

    10. Clearing cookies and caches in Chrome to enable browser contents to load correctly

    11. Browser navigation 

    12. Other computer related assistance as needed 

    Assistance can be received by emailing your questions to .

    Financial Services

    Bursar's Office

    Bursar's Office

    The Bursar’s Office is committed to continuing to provide support to our students, staff and faculty. Online payment processing, email interactions and dynamic form processing are available remotely.

    Virtual Office Hours

    Monday - Thursday: 8:30 a.m. to 5 p.m.

    You can access your billing statement and make payment online 24/7. Check out our How-to Videos.

    You can contact the Bursar’s Office directly by emailing . Please email us from your CCP email address and include your full name and student ID number (J#) within your email. You will receive an email reply within 48 hours of receipt of your email. Please send inquiries regarding past due balances to .

    Student Resources

    The Bursar’s Office will continue to:

    Help answer questions that you have related to billing and payment

    Assist you in understanding our payment plan option so you can spread your payments over time

    Counsel you on how to resolve your past due balance so that you know your repayment and enrollment options

    Offer online direct deposit enrollment so you can receive your refund as quickly as possible

    Online Billing & Payment

    The following services are available in our payment portal:

    • View/Pay Your Bill
    • Enroll in/View Your Payment Plan
    • Set up an Authorized Payer

    How to Access the Payment Portal

    Login to MyCCP. Click on the Student Tab. Click the Financial Services menu on the left, select “Bill Summary” or another link you need.

    *Please make every effort to submit your payment online. Our ability to process mailed payments is limited.

    Dynamic Forms

    The following processing requests can be submitted via Dynamic Forms:

    • Employer/3rd Party Voucher
    • Stop Payment Request

    How to Submit a Dynamic Form

    Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Financial Services Forms” and then select the form you need.

    * Please do not mail vouchers, as our ability to access our mail is limited.

    CARES Act Student Emergency Fund

    CARES Act Student Emergency Fund

    Frequently Asked Questions

    What is the CARES Act? 

    The Coronavirus Aid, Relief and Economic Security (CARES) Act is a coronavirus relief package approved by Congress. Community College of Philadelphia will receive $8 million to assist students that have incurred expenses related to the disruption of campus operations due to COVID-19. Eligible expenses include food, housing, course materials, technology, health care, childcare or other related expenses.

    Does the CARES Act Fund need to be repaid?

    No, the CARES Act Fund is federal grant assistance that does not need to be repaid. 

    Am I eligible to receive CARES Act assistance?
    • Students must have a valid 2019-20 FAFSA at Community College of Philadelphia. If you haven't completed the 2019-20 FAFSA yet, it's still available through June 30, 2020. Get started by visiting
    • Students must have expenses related to the disruption of campus operations due to COVID-19, such as food, housing, course materials, technology, health care, childcare or other related expenses.
    • Requests will be awarded based on the availability of funds.  

    To see if you are eligible to receive CARES Act funds, please complete the request form here. All forms submitted by June 15, 2020 will be reviewed by June 30, 2020. Students who apply and are eligible to receive CARES Act Funds will receive funds by June 30, 2020. 

    How will I receive CARES Funds? 

    If approved, the CARES Act Fund grant will be added as a credit to your CCP student account, and then refunded to you. Unlike all other forms of financial aid, this fund will not credit toward any unpaid balances. CARES Act funds will be distributed via direct deposit. All students able to sign up for direct deposit must do so to ensure the timely disbursement of the funds. If you are unable to sign up for direct deposit, a paper check will be mailed to your address on record.  

    How do I register for direct deposit?  

    To sign up for direct deposit with the College, please login to MyCCP and complete the Student Direct Deposit Sign-Up form. You will need a bank account and a cell phone to sign up for direct deposit.

    If you are unable to sign up for direct deposit you will be mailed a check sent to your CCP mailing address on record. Please confirm your mailing address by logging in to MyCCP and completing the CCP Mailing Address Verification form.

    Are other resources available if I don’t qualify for the CARES Act Fund?

    Students who do not meet eligibility criteria may still seek financial assistance for emergency circumstances through the Student Emergency Fund.

    Are CARES Act funds available to incoming students that are beginning in Fall 2020? 

    Federal CARES Act funds are being awarded to current CCP students that have expenses as a result of their educational experience being disrupted due to COVID-19. Fund availability will be monitored as we move through the next academic year.


    Financial Aid

    Financial Aid

    The Office of Financial Aid Services is committed to continuing to provide support to our students, staff and faculty. Dynamic Form requests and financial aid email interactions and processing is all available remotely. 

    Virtual Office Hours 

     Monday - Friday: 8:30 a.m. to 5 p.m.

    You can contact the Office of Financial Aid directly by emailing Please include your full name, student ID number (J#), your CCP email address and your phone number within your email. You will receive an email reply within 24 hours of receipt of your email. Virtual meetings via phone or Zoom may be requested.

    Student resources

    The Office of Financial Aid will continue to: 

    Help answer questions that you have related to your financial aid package

    Advise you of potential financial consequences regarding decisions you make now and how they will affect you in future semesters

    Counsel you on how to stay in good financial aid standing so that you can continue to remain eligible for and receive Federal Student Aid

    Assist with devising a financial plan so you can attain your educational goals

    Dynamic Forms

     The following processing requests can simply be submitted via Dynamic Forms:

    • Dependent/Independent Verification Forms
    • AP Appeal
    • Enrollment History
    • Loan Request Form
    • Loan Cancelation Form
    • Petition for Dependent Students Without Parental Support
    • Dependency Status Override

    How to Submit a Dynamic Form

    Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Financial Aid Forms” and then select the form you need. 

    *Please make every effort to submit documents with the dynamic forms listed above or via email and not via U.S. Mail.

    Health, Counseling and Basic Needs Support

    Athletics Department

    Athletics Department

    As public health concerns surrounding COVID-19 continue to grow the Athletics department wants to ensure that we can support our students, staff, and faculty remotely. With the safety of student-athletes foremost in mind, the National Junior College Athletic Association (NJCAA) has made the difficult decision to cancel all spring competition, effective immediately. 

    For fitness tips please contact the Fitness Center Staff, Melvin Brown or Cleante Parson or 215-751-8967.

    Virtual Office Hours

    Monday - Friday: 8:30 a.m.- 5 p.m. beginning March 23rd

    Student Resources

    For any athletics inquiries contact athletic director, Rogers Glispy, at RGlispy@ccp.eduor 215-751-8965.

    Intercollegiate Sport Contacts: 


    For academic and financial aide concerns contact athletics coordinator, Lynsey Grace, at LGrace@ccp.eduor 215-751-8968. 

    For eligibility, NJCAA/NCAA rules or transfer guidelines contact athletics director, Rogers Glispy, at or 215-751-8965.

    For season statistics and video information contact Equipment Manager, Jesús Godoy,at or 215-751-8005.

    *For the most up to date information and important notifications please follow our social media accounts on Twitter - @TheCCPAthletics and Instagram - @CCPAthletics. To submit pertinent content for us to post please contact Equipment Manager, Jesús Godoyat JGodoy@ccp.eduor 215-751-8005.

    Counseling Department

    Counseling Department

    College life is full of opportunities and challenges. The Counseling Department of Community College of Philadelphia can help you optimize your opportunities and meet your challenges. The College offers free, comprehensive counseling services to all of our students. Our highly qualified and diverse staff provides expertise in career, transfer, academic and personal counseling. The information discussed with counselors is kept strictly confidential. 

    Virtual Office Hours and Contact Information

    Hours: Monday - Thursday 8:30 a.m. - 7:30 p.m.
    Friday 8:30 a.m. - 5:00 p.m.

    Phone: 215-751-8169

    As public health concerns surrounding COVID-19 continue to grow the Counseling department wants to ensure that we can support our students remotely. Services are available by phone, email and zoom appointments.

    Students Resources

    Meet with a Counselor

    For Academic, Career, transfer and personal counseling please email or call 215-751-8169, please include a message with your name, J number, cell phone and/or email and a counselor will be in touch with you.


    All-new, transfer students, readmit students and students on academic probation must first connect with counselors to register.

    Important dates:

    • 3/23/2020: Academic Probation student’s registration begins. Please complete this form in order to register
    • 3/30/2020: New Transfer student’s registration beginsPlease complete this form in order to register.
    • 3/30/2020: Readmit student’s registration begins. Please complete this form in order to register.

    Once we receive your request, you will be contacted by a Counselor about registration and next steps.

    Coping During Covid-19


    Mental Health


    Self-Care During COVID-19

    • In need of emotional supports:
      • Ayana - Online Therapy for Marginalized & Intersectional Communities
      • Support Text Line for persons of color: TEXT “STEVE” to 741741
      • Support phone/text/chat for LGBTQ Community ages 13-24 1-866-488-7386 – available 24/7
      • Muslim Crisis Text Line: TEXT “SALAM” to 741741
      • Asian American Suicide Hotline: Call 1-877-990-8585, Asian LifeNet Hotline (24 hours)
        (Cantonese, Mandarin, Japanese, Korean, Fujianese are offered)

    Academic Support

    Health & Wellness:


    Free, Low Cost and Upgraded Internet Access

    Free, Low Cost and Upgraded Internet Access

    Following are links to free, low cost and upgraded internet access.

    Comcast Internet Essentials

    Comcast is offering low-cost internet service. New customers will receive two months of free service. Click here for more details. In addition to the internet service, Comcast is offering laptops for $150 to Internet Essential customers.

    In response to emergency measures associated with Coronavirus (COVID-19), Internet Essentials will increase speeds from 15/2 Mbps to 25/3 Mbps for all customers. This speed increase will happen automatically, no action is required by customers. 

    Comcast will not suspend service or charge late fees for people or small companies affected by the virus who can’t pay their bills.


    AT&T will keep public Wi-Fi hotspots open for any American who needs them.

    AT&T will not terminate the service of any wireless, home phone, or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic. In addition, AT&T will waive any late payment fees.


    Verizon will now offer individuals who qualify low-cost internet access through their Lifeline program Learn more here.     

    Overage charges and late fees will be waived to support customers who may be financially affected by the COVID-19 crisis, In addition, Verizon is offering two months of waived internet and voice service charges for current Lifeline customers, and a new affordable internet option for low-income households.

    Verizon will add 15GB of high speed data for wireless consumer and small business customers to be automatically applied with no customer action necessary.


    All current T-Mobile and Metro by T-Mobile customers as of March 13, 2020, who have legacy plans without unlimited high-speed data will receive unlimited smartphone data for the 60 days (excluding roaming). 

    T-Mobile and Metro by T-Mobile customers on smartphone plans will be provided with hotspot data and an additional 20GB of a smartphone mobile hotspot (10GB per bill cycle for the next 60 days) for each voice line. (T-Mobile Connect excluded).

    Lifeline partners will provide customers extra free data up to 5GB of data per month through May 13, 2020.

    In addition, T-Mobile:

    • Will increase  the data allowance for free to schools and students using its EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month through May 13, 2020.

    • Will offer free international calling for ALL current T-Mobile and Metro by T-Mobile customers to landline (and in many cases mobile) numbers in many severely impacted countries. Visit the Customer FAQs page.

    • Supports the FCC’s Keep Americans Connected Pledge, which will ensure residential and small business customers affected by the pandemic do not lose service.


    For the next 60 days, Sprint will support residential and small business customers by:

      • Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and

      • Waiving late fees incurred because of economic circumstances related to the pandemic

    Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost, and Spring will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.

    Per-minute calling rates for international long distance calls to countries identified by the Center for Disease Control as Level 3 are waived through May 31, 2020. Customers are still responsible for any monthly charges for add-on international long-distance calling plans.

    For more information, please visit

    Office of Collegiate Recovery

    Office of Collegiate Recovery

    Virtual Office Hours

    Monday - Saturday: 9 a.m. to 9 p.m.

    The Academic Mentor and the Director will observe normal off-campus office hours and meet with students via Zoom or over the phone. You can reach Pat Scoles, director, at 610-389-2096 or  . You can reach Antonia Angelica Jimenez-Trail, academic mentor, at 215-620-4015 or 

    Student Resources

    During the closure of the Main campus the Office of Collegiate Recovery will continue offering various online services:

    Mentoring- via phone and Zoom the office will continue to work one on one with the academic mentor and/or the Director. Much of our discussion focus on how students can continue moving forward with their recovery.

    Peer Support group meetings via phone and Zoom will continue to provide group meetings for all members of the CCP recovery community. These weekly meetings allow those in recovery as well as those that wish to be allies come together to discuss various topics ranging from how they are adjusting in school to coping skills and managing anxiety while in recovery. The Office of Collegiate Recovery offers, via Zoom, three support group meetings a week (Mondays, Wednesdays, Thursdays)

    Referrals to off-campus community resources to help students with support outside of the CCP community. It can include providing students with referrals to treatment facilities. We will continue working with CBH and DBHIDS (City Health Department agencies) in understanding how we can best support students regarding treatment facilities.

    Online meetings

    NA online meetings:
    AA online meetings:
    Smart Recovery:
    Unity Recovery (offering free meetings four times a day):

    Sober Grid

    The office also encourages the use of “Sober Grid” which is an interactive application that students may use to further connect with other CCP students in recovery through the group "CCP-Philly Recovery". If students can’t attend meetings, they are able to exchange ideas and keep in touch with one another through this recovery platform.   

    Off-campus efforts

    When possible, our “outside the college” efforts will be to meet with the City of Philadelphia Department of Behavioral Health and Intellectual disAbilities Services (DBHIDS) and community-based agencies to plan and/or provide information workshops and continue establishing protocols to facilitate new student referrals to the college. Most summer meetings will be via Zoom or other electronic devices.

    Pennsylvania Government Services

    Pennsylvania Government Services

    Following are resource pages and hotlines for a variety of Pennsylvania government services that you can access while practicing social distancing:

    File for Unemployment Compensation

    A guide to filing for unemplyment in Pennsylvania

    Talk Mental Health: Text PA to 741-741

    PA's crisis text line provides free, 24/7 support via text message.

    Apply for Medicaid

    COMPASS is an online tool for Pennsylvanians to apply for many health and human service programs and manage benefit information.

    Apply for SNAP Benefits

    COMPASS is an online tool for Pennsylvanians to apply for many health and human service programs and manage benefit information.

    Apply for WIC: Call 1-800-942-9467

    The WIC Program aims to safeguard the health of low-income women, infants and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.

    Get Help with Home Heating

    The Low Income Home Energy Assistance Program (LIHEAP) helps families living on low incomes pay their heating bills. Households in immediate danger of being without heat can also qualify for crisis grants.

    Sign Up to Vote by Mail Ballot

    The new date of the primary election is June 2, 2020. The last date to submit your application for the primary election is by 5 p.m. on May 26, 2020.

    Report Price Gouging

    Price gouging isn't just wrong, it's illegal. If you know of a business who is price gouging, report them.

    Get Answers to Your Tax Questions

    Find answers to some of the most frequently asked tax questions.

    Credit, Mortgage and Rent Advice

    Learn ways to protect yourself financially during the COVID-19 outbreak.

    PA School Closures

    Guidance, resources and information about school closures.

    Access Driver Dervices
    Professional License Services

    Apply for, renew or check your professional license.

    Health/Safety Text Alerts

    Stay informed and stay safe!

    Single Stop

    Single Stop

    Single Stop can assist students during the temporary campus closure.  We continue to respond to emails and messages left for each Single Stop location.  Our staff are prepared to assist students with available resources for:

    • Benefit Screenings (SNAP and Medical)

    • Free Legal Services (Expungement, Utilities, Benefits and Housing)

    • Emergency Funding

    • Food Referrals

    • Immigration Consultation

    • Virtual Tax Preparation (TBD)

    • Behavioral Health Consultations and ReferralsReferrals for Employment and Unemployment Services

     Single Stop’s Website  

    *These are onsite services but referrals will continue to be made and concerns can be addressed until campus reopens.

    Student Centers and Resource Offices



    The College Bookstore continues to serve the College community through the Bookstore website.

    Have questions? Please contact the Bookstore at

    Resources for Students

    Access to eBooks are available from a variety of publishers for no additional cost.

    For additional non-digital materials and other items, the Bookstore is offering a free shipping offer with no minimum purchase. When you make a purchase and check out, you will have the option to select free shipping.

    Free shipping is also being offered on rental returns. The Bookstore will provide return labels and extending the return period without penalty to assist with increased returns by mail. If you rented a textbook, you will receive an email with a return label and instructions on how to return your rented books. The grace period is extended an extra 15 days from the rental return date.

    Cap and Gown information will be provided once a decision on Commencement is made by the College.

    Resources for Faculty

    For faculty members seeking a well-designed digital alternative or supplement to their current textbook, Lumen courseware may be a good fit. Course set-up is simple, and faculty can be ready to teach the same day they make the change. 

    Career Connections

    Career Connections

    Career Connections is here to support our students, staff and faculty remotely. All Career Connections services, workshops, résumé and cover letter reviews and approvals will be available to you remotely.

    Virtual Office Hours

    Monday - Friday: 8:30 a.m. to 5 p.m.

    You can schedule an appointment with a Career Connections Pathway Coordinator on the Employment Hub. A Zoom video conference link will be available to you when you schedule an appointment with a Pathway Coordinator.

    Student resources

    You can access our three career-readiness software platforms through your MyCCP account. To get started:

    1. Click on the Student Tab
    2. Click on Career Connections on the left-hand side of the page and click on one of the software platforms below:
      • Career Connections Employment Hub: To connect & customize your job search with local and regional employers that are looking to hire CCP students. Register for our employer events, career workshops and schedule an appointment with one of our Career Connections Pathway Coordinators to have your resume and cover letter reviewed and approved.
      • Big Interview:  To watch videos on interview preparation, interview tools, sample interview questions and record your Mock Interviews to receive feedback from our Pathway Coordinators!
      • Virtual Job Shadow: To explore different careers and develop a career plan that you can use to begin exploring careers that you want to learn more about. You can virtually explore the day-to-day responsibilities, duties and skill sets needed to perform the jobs you want to learn about from people who are actively doing the job!

    PLEASE NOTE: You can reach the Career Connections Pathway Coordinators via email at In your email, please provide your name, the best number to reach you and your major in the subject of your email. We look forward to serving you! 

    Center for Male Engagement

    Center for Male Engagement

    The Center for Male Engagement is prepared to continually support our students remotely. All of the Center for Male Engagement’s core services will be available remotely in moderation, including the following:

    • Academic Support (including online tutoring)
    • Leadership Development
    • Career Development
    • Life Skills 

    Currently enrolled CME students will receive access to a shared CME Google drive that outlines how to access program services.

    Virtual Office Hours

    Monday - Friday: 8:30 a.m. to 5 p.m.

    Contact Information

    Please feel free to schedule an online appointment to meet with the director and/or support coaches with Ms. Hope Thomas at Starting on Monday, March 30, 2020, online appointments will be available, Monday through Friday between 8:30 a.m. and 5 p.m. Evening appointments will be available, as appropriate. In your email, please provide a brief explanation for your meeting, and the best number and time to reach you so that we can prepare in advance of the meeting. 

    Please note: Once appointments have been confirmed, a Zoom Video Conference link will be sent to your CCP email. 


    Cory Dulaney, Support Coach
    Google Number: (267) 396-7824
    Shane Nelson, Support Coach
    Google Number: 267-417-6393

    Derrick Perkins, Project Director                     
    Google Number: 267-521-1786

    Patrick Robinson, Support Coach
    Google Number: 267-225-8071

    Albert Swindle, Support Coach
    Google Number: 267-521-1807

    Hope Thomas, Administrative Assistant
    Email:  or  
    Google Number: 267-961-3043

    Center on Disability

    Center on Disability

    Contact information and virtual office hours

    Phone: 215-751-8050
    Monday - Thursday: 8 a.m. to 5:30 p.m.

    Student resources

    If you need assistance with ADA accommodations or have questions related to disability, please call and leave a message or send us an email. Staff will check messages daily and continue to schedule appointments via ZOOM or phone. 

    Please note the Center on Disability is not administering quizzes, tests, or exams at the College. Students should remind instructors of their testing accommodations, so they remember to adjust any timers associated with their assessments accordingly.  

    For additional information, please visit the COD website at

    Institute for Community Engagement and Civic Leadership

    Institute for Community Engagement and Civic Leadership

    Are you looking for ways to help our community during the COVID-19 pandemic? Make a difference from home and give back to others during this time of need for so many by channeling your energy into virtual volunteering! Our community needs you more now than ever before.

    We're supporting city efforts that are in high need of service, and also continuing to run programming that enables you to be an active and engaged citizen.

    Virtual Volunteering

    Sharpen your skills and find fulfillment while giving back during the COVID-19 pandemic. Here are some ideas taken directly from Mayor Jim Kenney:

    • Support health care workers and first responders on the front lines of the pandemic. Donate supplies. Craft a mask. Say thank you!
    • Help your neighbor, especially the elderly. Grab some essential items from your grocery run and drop them off to neighbors in need.
    • Stay in touch with others through video conferencing on Zoom or Google Hangout to make someone’s day!
    • Remind others why social distancing is crucial right now. Positively influence on social media.
    • Support your local businesses by ordering your favorite take out.

    You can find a complete list of the city’s service opportunities please here.

    Student Engagement and Resources


    Pennsylvania's primary election date has been moved to June 2. The last date to register to vote is May 18. Please visit the #CCPVotes webpage to register, learn about the new mail-in ballot option and more. Voter education classroom presentations will be done virtually via Zoom. If you are a student interested in a Paid Democracy Fellowship, email 

    Fostering Caring Connections

    All students who are in the Institute’s Fostering Caring Connections program (or would like to be in the program due to your experience in the foster care system) are encouraged to stay in contact with us for future updates and resources, or to schedule one on one calls. Text 717-685-5982 if you are seeking support.  

    Adopt-A-School Program

    The personal care items drive will continue. Please feel free to put aside new items you may have at home or order needed essentials listed below for students and their families at Spring Garden and Waring Schools. Both schools serve large populations of transient students.

    • Soap 
    • Deodorant 
    • Lotion
    • Toothpaste and Toothbrushes
    • Sanitary Napkins
    • Dryer Sheets
    • Laundry Pods
    • Large Ziploc Bags

    When the College’s campuses reopen, all items can be brought to Room S3-03 in the Winnet Student Life Building.

    For interested volunteers and work study participants: All Philadelphia School District schools are closed until further notice. When they reopen, we will notify all previously recruited volunteers and Work-Study students as to when you may begin service. In the meantime, take the District’s virtual volunteer orientation and complete your clearances to get engaged!

    Virtual Office Hours

    Monday through Friday:  8:30 a.m. to 6 p.m. 

    Contact us via email at  or text at 717-685-5982.


    International Student Services

    International Student Services

    The International Student Services Office is committed to continuing to provide support to our students, staff, and faculty. Employment workshops, Dynamic Form requests, and individual advising are all available remotely.  

    Virtual Office Hours

    Monday – Friday: 8:30 a.m. to 5 p.m.

    You can schedule a meeting with Anesah using Starfish or by emailing Please include your full name, student ID number and the reason for the appointment. Within 24 hours of your request, a confirmation email will be sent to you via Starfish including your appointment date, time and a Zoom invitation and link. 

    Student Resources

    Some services require a virtual meeting, while other requests can simply be submitted via Dynamic Forms, which you can access under the student tab of MyCCP. Please see the list below.

    Dynamic Forms Requests

    Login to MyCCP and click on the Student Tab. In the Electronic Forms box, select “International Student Forms” Select the form you need. For details instructions, please refer to the Dynamic Forms email sent to you on March 17, 2020. Letters will be issued and sent to you by email.

    Dynamic Forms are required for the following:

    • Change of Information
    • I-20 Extension Form (also require approval from Advising)
    • Letter Requests 
    • Reduced Course Load Request (also require approval from Advising)
    • Transfer Out Request (SEVIS Record)

    Zoom Meetings

    If you missed a workshop or would like to discuss any of the topics listed below, please follow the instructions above to schedule an appointment. Zoom meetings are required for the following:

    • CPT Workshop/Application Submission
    • Immigration Advising
    • OPT Workshop/Application Submission (checklist sent via email on March 17)
    • Post Completion/Graduation Plans
    • Reinstatement Requests
    • Starfish Follow Up
    • Travel Questions


    While travel is strongly discouraged during this time, please make sure to notify Anesah if you are planning to leave the US.  Please complete this Travel Form and email copies of the items listed below BEFORE traveling: 

    • I-20 (page 2)
    • Visa Stamp

    Faculty and Staff 

    ISS is still required by the Department of Homeland Security and the Student Exchange and Visitor Program to monitor the academic progress and enrollment of our international students.  If you are concerned with a student’s performance or attendance, please contact us via email or by raising a flag in Starfish so that we can follow up with the student.  

    Contact Info: 

    Google Voice/Text: 267.507.5437
    WeChat: anesah_akari

    TRiO Student Support Services

    TRiO Student Support Services

    The office of Trio Student Support Services will remain open and responsive during this period of social distancing. Our comprehensive services will continue to be available to low-income, first-generation college students and students with disabilities. We will continue to provide support to students’ graduation and/or transfer from the College to four-year colleges and universities to receive baccalaureate degrees. 

    Virtual Office Hours and Contact Information

    Monday - Thursday 8 a.m. - 5:30 p.m.

    Marline Paramour

    Corey Tucker
    Academic Coordinator
    Lisa Blue
    Administrative Associate

    Student Resources

    Academic Coordinator should be the initial contact for Advising and other progress services. Trio Student Support Services offers the following to qualified students:
    Academic Advising
    Academic progress
    College Transfer
    Grant Aid for PELL Grant recipients
    College services workshops

    Veterans Resource Center

    Veterans Resource Center

    As growing public health concerns surrounding COVID-19 have caused the College to close temporality, the Veterans Resource Center is committed to continuing to provide support to our students, staff and faculty. Dynamic Form requests, individual advising and up to date VA/school information are all available remotely.  

    Virtual Office Hours

    Monday - Friday:  8:30 a.m. - 5 p.m.

    You can schedule a meeting with Steve Bachovin via sbachovin@ccp.eduorvets@ccp.eduand Starfish. He can also be reached via social media on Linkedin and Facebook. Please include your full name, student “J” ID number.  Within 24 hours of your request, a confirmation email will be sent to you via email including your appointment date, time and a Zoom/Skype invitation and link. 

    Important things to remember

    Seek academic advisement because you will be billed and are responsible for classes that DO NOT line up with your degree path. We will help you find either your Academic Advisor or a counselor. 

    The VA WILL NOT pay for ONLINE remedial classes. (This may be revised under the current national emergency as all classes are now online.)

    Previously PASSED courses are NOT covered by your benefits except in rare situations.

    The VA will pay for a failed class but NOT a dropped class.

    Financial Obligation: Based on your eligibility for VA benefits, a GOOD HOLD will be placed on your account. Any balance not covered by the VA or other aid is your responsibility. Chapter 1606 & 35 benefits are paid directly to students. Always apply for the Free Application of Federal Student Aid.  

    All veterans, military, and dependents are granted our residency rate when using VA or TA Automatically.  Those not using education benefits must present proof (DD214 or Orders) to the VRC

    Dynamic Forms

    Some services might require a virtual meeting and or an email, while other requests can simply be submitted via Dynamic Forms.  

    To access Dynamic Forms, login to MYCCP.  Click on the Student Tab. In the Electronic Forms box, select Records and RegistrationSelect the Veterans Registration Certification form to register all new classes for the upcoming summer and fall semesters.  


    Faculty and Staff: 

    If you are concerned with a student’s performance please contact by email or Starfish

    Along with ZOOM and Skype there is a chat feature in OFFICE 365 called TEAMS or I can be reached via Google voice / text: 215-370-1757   

    Women’s Outreach and Advocacy Center

    Women’s Outreach and Advocacy Center

    Public health concerns around COVID-19 are surmounting and creating understandable anxieties. We want you to know that the Women’s Outreach and Advocacy Center is ready and available to serve you remotely. The Women’s Outreach and Advocacy Center offers a variety of services that include advocacycrisis intervention, referral (e.g., homelessness, domestic violence), consultation, and support group development.

    Virtual Office Hours

    Monday - Friday:  8:30 a.m. - 6 p.m. 

    To schedule an appointment email or call 215-751-8828. A Zoom video conference link will be sent to you when within 24 hours of your request for an individual and or group appointment.

    Join us on Facebook and stay up to date on communications from the Women’s Center, fellow classmates and our friends. You may also visit our website for additional information and a list of resources.

    Student Resources

    Do you need funds for child care?

    If so, check out the Community College of Philadelphia child care grant program, Child Care Access Means Parents in School (CCAMPIS). The program is designed to help low-income male and female student-parents pay for childcare. The grant is available for students who are Pell-eligible, in good academic standing according to the College catalog, enrolled in at least six credits (nursing students, three or six credits), and attending classes during the time that child care is rendered. Children of student-parents must enroll/or be enrolled in an accredited daycare center such as Keystone Stars. For an application, please email or submit the application through the Pride Portal. After your application is approved, we will schedule a virtual interview and CCAMPIS Orientation. 

    Contact us

    Women’s Outreach and Advocacy Center full-time staff ready to serve you.

    Dr. Claudia Curry,
    Director, Women’s Outreach and Advocacy Center 
    - 215-751-8828 

    Kelly Lake, Child Care Specialist 
    - 267-414-2092 

    Christian Bailey, Recruitment Specialist 
    – 215-751-8808 

    Records and Registration

    Student Records and Registration

    Student Records and Registration

    Student Records and Registration staff are working remotely to provide you with services during this time. We are responding to all emails and processing requests using all electronic online methods available to our offices.  

    Virtual Office Hours

    Monday through Thursday from 8 a.m. to 7 p.m.

    Contact us

    Academic Records:
    College Transcripts:

    Please include your complete name and student ID in your email.

    Student Resources

    Transcript requests can be made online at for electronic PDF transcripts only.

    To access enrollment services, login to your MyCCP account and click on the Student tab to access the following resources:

    Enrollment Services 

    • Search for Classes/Register Online (click on the Enrollment Services link on the left, then click on Search for Courses/Register Online)
    • Apply to Graduate (click on the Graduation link on the left, then click on Apply Graduate/Status Update)

    Dynamic Forms

     The following requests must be submitted via Dynamic Forms:

    • Registration (Add a class after the course has started)
    • Change of Information
    • Change of Residency
    • Special Request for Excused Withdrawal
    • Request for Financial Account Adjustment
    • Veteran’s Registration Request
    • Course Substitution for Graduation

    How to Submit a Dynamic Form

    Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Records and Registration Forms” and then select the form you need. If you're already logged in to MyCCP, you can access the Student tab directly here.

    Student Activities and Organizations

    Student Clubs and Organizations

    Student Clubs and Organizations

    For all student club/organization support, contact Piseitta (Pie) Arrington at Pie can set-up a zoom session with any club officers/leaders to discuss specific topics/ideas. For marketing support, please contact Sajeda Virji at Officers should also use this time to update their content and information on their Pride Portal pages. More info/resources on how to use all the administrative tools/features of your page can be found using the links below: 

    Student Engagement - Regional Centers

    Student Engagement - Regional Centers

    Virtual Office Hours

    Monday - Friday: 8:30 a.m. - 4:30p.m.

    For general Student Engagement Regional Center questions or support, contact Dionne Easton, Coordinator, at or call (215) 972-6369 during business hours.

    Zoom session meetings can be set-up with individual students by request.

    Programming updates for Regional Centers will be provided via the Pride Portal page:

    Student Engagement / Student Leadership Development

    Student Engagement / Student Leadership Development

    For general office questions or support, contact Jenavia Weaver, Director of Student Engagement, at

    For questions related to student leadership (Philadelphia LEADS Leadership Society, Phi Theta Kappa Honor Society, Student Government Association, Vanguard Newspaper, Lion Leader Student Ambassadors), contact Ida Swindle-Jewell at

    Student Resources


    Beat the heat and join us for a weekly series of virtual student programming from
    May 18 – August 20, 2020.

    Download our series flyer to print out and post on your fridge at home so you never miss out!

    MONDAYS, 12 p.m. START TIME: Movie Mondays
    Grab your lunch and join us for a fun-filled Netflix Watch Party study break. All you need is access to a Netflix account and the Netflix Party extension to join in on the conversation! The watch party link will be posted in the Pride Portal event description a half-hour prior to showtime. 

    Movie Schedule: Check the Pride Portal for our full movie schedule.

    TUESDAYS, ALL DAY: #CCPpride TikTok Tuesdays
    Participate in fun TikTok challenges with Roary!

    TUESDAYS, 2-3 p.m.: Training Tuesdays
    Learn new tips and tricks each week about the Pride Portal.

    WEDNESDAYS: We Connect Wednesdays
    Virtual Coffeehouse, 9-10 a.m.
    Grab a cup of joe or hot tea and join us to enjoy unstructured time catching up with each other.

    LGBTQ Zoom Room, 3-4 p.m.
    Join the MarcDavid LGBTQ Center in an affirming virtual space for all LGBTQ students to be themselves and connect with other LGBTQ peers.

    THURSDAYS, Noon to 1 p.m.: Try New Things Thursdays
    Lunch & Learn: discover something new each week from our talented team members!

    3RD THURSDAYS, 7 p.m. START TIME: Thursday Theater: LGBTQ Movie Night
    Discuss classic and contemporary LGBTQ films with other LGBTQ folks. All you need is access to a Netflix account and a free Discord account, and you can join in on the conversation! 

    Movie Schedule: 

    Contact Our Team:

    The staff will continue to respond to inquiries during normal business hours (M-TH, 8:00am-6:00pm).

    • Richard Kopp – Assistant Dean of Students – 
    • Jenavia Weaver – Director, Student Engagement – 
    • Sajeda Virji – Coordinator of Marketing – 
    • Vincent Scarfo – Coordinator, LGBTQ Center – 
    • Dionne Easton – Coordinator, Regional Centers – 
    • Bernadette McCottry – Office Administrative Associate B – 
    • Kellie Brown – Office Administrative Associate – 
    • Ida Swindle-Jewell – Office Administrative Associate B – 
    • Piseitta Arrington – Technical Craft Specialist B – 

    For Additional Help and Support or Specific Questions:

    • For general department questions or support, including the Pride Portal, Online Orientation, New Student Orientation, Commencement, Ticket Sales Refunds, Co-Curricular Programs, and mascot appearances (Roary), contact Richard Kopp, Assistant Dean of Students, at  .
    • To submit Common Transfer Applications, contact Bernadette McCottry at  .
    • For social media inquiries, support, or suggestions, contact Sajeda Virji at  .
    • For LGBTQ programs and services, contact Vincent Scarfo, MarcDavid LGBTQ Center Coordinator, at   or visit our website:
    • For general Student Engagement Regional Center questions or support, contact Dionne Easton, Coordinator, at  .
    • For general student programming questions or support, contact Jenavia Weaver, Director of Student Engagement, at  .
    • For questions related to student leadership (Philadelphia LEADS: Leadership Society, Phi Theta Kappa Honor Society, Student Government Association, Vanguard Newspaper, Lion Leader Student Ambassadors), contact Ida Swindle-Jewell at  .
    • For student club/organization support, contact Piseitta (Pie) Arrington at  . Officers should also use this time to update their content and information on their Pride Portal pages. More info/resources on how to use all the administrative tools/features of your page can be found using the links below:
    1. Use this guide to help you manage the tools/features of your Pride Portal page:
    2. To add other officers/advisor(s) to the page to give them administrative access, as well as to invite/add your general members to join the page, click here for more information on how to manage your roster:
    3. More resources - check out these brief introductory videos for an overview of the entire system:
    4. Student Video Tour
    5. Campus Partners Video Tour