College Closed Monday, January 26

Due to inclement weather, Community College of Philadelphia will be closed on Monday, January 26. All classes, remote work, and activities are canceled. Updates regarding reopening will be shared via email and the College website.

Counseling

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Counseling

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Counseling Department Code of Conduct 

For the safety of our students, faculty and staff, the Counseling Department at Community College of Philadelphia maintains a zero-tolerance policy for all forms of harassment, intimidation, and abuse. This includes verbal and physical aggression, sexually explicit or derogatory remarks, and any behavior that creates a hostile environment. Threats or violence directed at our staff will not be tolerated. Individuals engaging in such behavior may be denied services, removed from the premises, and security may be notified. This policy is in alignment with the Community College of Philadelphia’s Student Code of Conduct.  

Supporting Your Success

All current students can schedule academic, career, personal, or transfer appointments using Starfish. Sessions are available by phone, online, or in person. 
  • Only schedule an appointment with one counselor. Scheduling with multiple counselors could delay the process.

Course Registration Support Services

Appointments Recommended for Registration

The following students must schedule an appointment to register:
  • Students on Academic Probation
  • Readmit Students (away 2+ years)
  • Incoming Transfer Students

How to Schedule an Appointment

Academic Probation: Schedule using Starfish. 
Readmit & Transfer: Submit one form below. Our staff will contact you to schedule (phone, Zoom, or in-person).

Drop-In Services

Appointments ensure you get the focused, personalized support you deserve. Please use the instructions above to schedule. For time-sensitive concerns, limited Virtual Drop-In Counseling is available on a first-come basis. Wait times may be long, and sessions are brief. Transfer students are seen by appointment or during in-person drop-in only.

Virtual Drop-in

Mondays and Tuesdays
11am - 1pm
Click here to access Virtual drop-in 11 am - 1 pm  

Virtual Drop-in is for a single-service listed below:

  • Registration
  • Changing majors 
  • Withdrawal (Dropping one or all courses) 
  • SAP Ed Plans 
  • Difficulty in course(s)  
  • Academic/Time Amnesty 
Thanks for your patience—wait times may vary. If the virtual drop-in room is locked, we’ve reached our maximum number of students for the day. We look forward to supporting you at the next available session.

In-Person Drop-in

 
Thursdays
9am - 3pm 
Main Campus, Bonnell Building, Room BG-07

If you are not on academic probation, a readmit or a new incoming transfer student:

  • New or continuing students in good standing (enrolled now or within the past 2 years): Contact Academic Advising.
  • Guest/Visiting students: Follow the Guest/Visiting Student steps on the College's Admissions Page
  • Questions about Nursing, DMI, Dental, or Select Allied Health programs? Email .

Regional Centers

Northeast Regional Center (NERC)

Email: counselingatnerc@ccp.edu for hours

West Regional Center (WEST/CATC)

Call: 215-516-3645 ext. 3645 for hours

What Is Counseling?

Counseling is a helping process that takes place between a student and a professional counselor. In an atmosphere of acceptance, students develop trust in a counselor as a person who is there to promote growth and self-direction. A counselor does not tell a student how to live his or her own life. It is through a sharing of ideas in a caring, respectful relationship that students can make important decisions in their lives.

Counselors can assist you in these areas:

Academic

  • Registering for courses (New transfer students, readmit students who have not enrolled in courses in the past two years or longer and students on academic probation) 
  • Provide educational planning for students on academic probation
  • Withdrawal from a course and/or all courses at the College
  • Changing majors
  • Discuss concerns about academic performance and improving study skills
  • Review and access eligibility for Academic/Time Amnesty form

Career

  • Career decision-making skills and making a career change
  • Utilize career assessments to narrow down career options
  • Assistance with integrating education choices and career plans
  • Guidance on career information and resources

Personal

  • Resolving conflicts and crises affecting school work
  • Strategies to cope with stress, grief, family and peer pressures
  • Stress and time management skills
  • Developing self-esteem, confidence and problem-solving skills
  • Community resources and referrals
  • Crisis counseling (For emergencies, when on campus, please call security at 811)
  • For immediate assistance, when College is closed text or call 988 (national hotline) or 215-685-6440, crisis line.

Transfer

  • Assistance in identifying colleges and universities for transfer
  • Help planning appropriate course selection for transfer
  • Advice on how to gain acceptance into select colleges
  • Deciding when to apply for transfer

Confidentiality

Students should understand that both counseling and higher education laws prevent the Counseling Department from sharing counseling records without written permission from the student. There are a few exceptions to confidentiality, and it is important that you understand them.  Counselors may have to turn over records for a court order or subpoena.  Counselors are also legally-mandated reporters of abuse or suspected abuse of a child, elder, or disabled person, as well as threats made to your life or the life of another.  Therefore, if a student chooses to share such information with a counselor, he or she may be required to break confidentiality about the counseling visit in order to protect the safety of the student or others.