What?

What is the difference between a Counselor and an Academic Advisor?

Counselors and Academic Advisors work together to support your academic success by helping you choose the right courses, set educational and career goals, understand college policies, and access helpful resources.

• Academic Advisors assist new freshmen and continuing students in good academic standing.

• Counselors support new transfer and readmit students, as well as students on academic probation.

In addition to academic guidance, counselors are trained professionals who focus on your overall well-being. We support your success through confidential, short-term counseling that addresses academic challenges, career exploration, and personal development.

This may include help with:

• Coping and communication skills

• Behavior and thought patterns

• Emotional awareness

• Interpersonal relationships

• Self-esteem and goal setting

For students needing long-term or specialized mental health support, counselors can provide referrals to trusted community resources.

What if I am experiencing an emergency or crisis?

For mental health emergencies, contact the Philadelphia 24 Hour Suicide Crisis & Intervention line at 267-687-4381, the National Suicide Hotline at 800-273-8255, call 911, or visit https://healthymindsphilly.org/en/get-help-now/.

What is the phone number for the counseling department?

(215) 751-8169

What is the fax number for the Counseling Department?

215-496-6061

 

What is the email for the Counseling Department?

counseling@ccp.edu

Where?

Where is the Counseling Department located?

Main Campus: Bonnell Building, ground floor, room BG-07

Northeast Regional Center: Room 102

West Regional Center: Room 132

Where can I find the Counseling Department on social media?

Youtube https://www.youtube.com/channel/UCTEp63PCdWJgm1nRWQrG0EQ/videos

Facebook @ccpcounseling

Twitter @ccp.counseling

When?

When can I register for courses?

Course registration dates are based on the number of credits you’ve earned and whether you belong to a priority group, such as veterans. In general, registration opens in late October for winter and spring terms, and in late March for summer and fall terms.
For specific dates, please refer to the College Calendar. 

When is the last day to withdraw from courses without the penalty of an F grade?

The last day to withdraw for a grade of W is determined by the length of the course; 15 week, 10 week, and 7 week courses will have different withdraw deadlines.  Please consult the Enrollment Guide or ask a counselor if you think you may need to withdraw from one or more classes.

Why?

Why does my account say that I have an ALT PIN when I try to register?

A PIN is a registration hold placed on new freshmen, new transfers, readmitted students, and students on academic probation. It ensures you meet with a counselor or advisor before registering, helping you choose courses that align with your degree path and support your academic success.

Continuing students in good academic standing do not have PINs.

How?

How do I make a counseling appointment/meet with a counselor?

• All current students: To schedule a 45-60 minutes appointment to discuss academic, career, personal, or transferassistance please email  counseling@ccp.edu . Include the type of. appointment you're requesting in the subject line.
• Appointments are at your convenience and take place by phone, online or in-person.

How do I change my major?

For continuing students in good standing, an Academic Advisor can change your major. For students on academic probation, only a counselor can do so.  The change of major is a fast and easy electronic form.

How do I add or drop a course?  Is dropping the same as withdrawing?

Dropping a course means removing it from your schedule before the term starts or very early in the term.
Withdrawing refers to leaving a course or the College after the term has begun.

• Before the term starts, students can drop or add courses without penalty.

• Continuing students in good academic standing should follow the Web Registration Guide.

• New transfer, readmit, or student on academic probation must contact the Counseling Department for drop/add assistance before the term begins.

Once the term is underway, schedule changes may have academic or financial consequences. Always consult a counselor or advisor before making changes. If you're considering withdrawing from one or more courses—or from the College entirely—contact the Counseling Department first.

Student tutorial for dropping or withdrawing from course: 

https://www.youtube.com/watch?v=eUmN1AGBU-w

How do I follow the Counseling Department on Pride Portal?

Log into MyCCP and click on MyGPS, then on Pride Portal.  In the search box, type Counseling Center to view our articles, events, and more.

How do I log into Canvas?

Your Canvas log in is the same as your MyCCP log in.

How do I order a CCP transcript?

CCP transcripts are managed by the Office of Records & Registration.  Please see https://www.ccp.edu/alumni/alumni-association/transcripts

How do I submit a transcript to CCP from another college or university? How do I get my transcript evaluated?

The Transfer Credit & Placement Office evaluates transcripts incoming from other schools.   See https://www.ccp.edu/getting-started/what-kind-student-are-you/transfer-student

How and when do I transfer to my intended bachelor’s degree program?

CCP offers several transfer programs.  We recommend that you make an appointment with a counselor to develop the transfer plan that is right for you.

How do I check my financial aid/bookstore credit?

Please see the Office of Financial Aid website https://www.ccp.edu/paying-college/financial-aid