Card holders cannot withdraw cash from their Colonial Card account balance; however, card holders can request a refund of unused funds on their card when the cardholder permanently separates from the College. Students are eligible to request a refund of their Colonial Card account balance when they graduate or officially withdraw from the College. Employees can request a refund of their account balance when their College employment is officially terminated.

For Colonial Card refund policies, view the Colonial Card Refund Form. All refund requests must be made within one year of the qualifying separation. A $10.00 processing fee will be deducted from the card holder's account balance prior to processing the return; accounts with less than $10.00 cannot be refunded. Questions regarding refunds should be directed to colonialcard@ccp.edu.