General Training Offerings

Navigating Change Workshop

Who Moved My Cheese?

Based on the #1 best-selling book "Who Moved My Cheese?" by Spencer Johnson, this simple yet profound story of four characters who are faced with change has created breakthroughs for individuals and organizations worldwide, radically altering the way they respond to change. Using an activity-based, highly interactive approach, this workshop creates the opportunity to discover, discuss and alter your responses to change. Participants will develop new skills to successfully initiate and manage change in their organizations and to coach others to do the same.

Participants will:

  • Learn to work with current change challenges
  • Alter the way you look at change, so that it works to your advantage
  • Be able to read the handwriting on the wall: indicators of change
  • Discover how to relate to others in your organization by recognizing four distinct behaviors and attitudes about change
  • Discover specific strategies that help people support change initiatives
  • Unleash the power of vision: visualizing your new cheese
  • Develop "maze skills" you can use in any situation to help you change and win

Customer Service: FISH! Movie

The incredible film that launched the FISH! Philosophy movement!

Seattle's World Famous Pike Place Fish is an otherwise ordinary fish market that's extraordinarily successful. The work is hard and the hours are long - yet these employees make a personal choice to bring amazing passion, playfulness, commitment and a positive attitude to work every day.

Watch FISH! once because it's fun, but watch it over and over because it's fundamental to satisfying work and delighting customers. That is why thousands of organizations worldwide, such as Saturn, Sprint and Southwest Airlines, have adopted its vital message.

FISH! has created a new vocabulary of what our jobs could be about. It's so simple that it's profound. It won't just change how you view work; it may change how you view life.

Sounds fishy but if you cast a line, you can be assured you will catch something, and maybe it will be the BIG one.

Understanding Yourself and Others: Behavioral Styles

A common experience in people's lives is that they notice that their family, friends and coworkers don't experience the world in the same way they do.  Using a behavioral model you gain insight into how and why people understand and approach the world in such different ways.  We will discuss how recognizing different behavioral styles can be used to understand and relate to others more effectively.

Workteams and the Wizard of Oz

The universally loved film classic serves as the basis for an entertaining and informative training film illustrating the power of teamwork. It's a magical and entertaining journey into what makes teams successful. Originally produced by Metro-Goldwyn-Mayer in the 1939 and starring Judy Garland as Dorothy, "The Wizard of Oz" was designed as a groundbreaking approach to business training films.

Ken Blanchard, the internationally known management expert, takes viewers along with Dorothy and her companions as they pursue a shared objective. He shows how Dorothy draws on her inner resources, builds a team, delegates tasks, and empowers others to take risks imaginatively and creatively.

Workteams and the Wizard of Oz is a powerful and unusual tool for teaching the principles of productive teamwork and leadership skills that make it happen. The film proves that teams can reach their goals, no matter how diverse their members or how difficult the undertaking, when they put these principles into practice. Participants will learn:

  • The importance of working toward a clear goal
  • The value of diversity and adversity
  • How small successes reinforce commitment

Managing the Time of Your Life - Stress & Time Management

In this day and age of multi-tasking, have you found yourself in a whirlwind of activity? Are you caught-up on a treadmill that seems to run faster and faster, but you never get anywhere? In this workshop we will explore everything from planning, prioritizing, and procrastinating, to setting realistic expectations and limits in your personal and professional life.

The Thinker’s Toolkit: Powerful Techniques for Creative Problem-Solving

"When the only tool you have is a hammer, every problem looks like a nail."--Abraham Maslow

Creativity has long been accepted as an essential individual and organizational competency. Unfortunately, far too many individuals, teams and organizations try to adopt a one-size-fits-all approach to creative problem solving, often leading to disappointing results-because each new problem or creative endeavor requires a tailored approach.

According to the bestseller, Creativity At Work, by Jeff De Graff and Katherine A. Lawrence, creativity can be defined as "a purposeful activity (or set of activities) that produces valuable products, services, processes or ideas that are better or new." The act of creativity requires a Thinker's Toolkit of techniques for setting free blocked creativity and rote thinking.

In this workshop you will practice the whole brain creative problem-solving techniques detailed in the bestseller The Thinker's Toolkit - 14 Powerful Techniques for Problem-Solving by Morgan D. Jones. You will leave the session energized and with an increased ability to not see every problem as a nail because your toolkit will be loaded with creativity.

Butting Heads: Dealing with Conflict and Anger

Conflict in any relationship is inevitable - it's how we handle conflict that matters most. Regardless of the situation, before you decide to throw in the towel, run or say or do something regrettable, try putting the key principles of Dealing With Conflict and Anger into action. In this seminar, you will be asked to embrace the following concepts from the book, Dealing With Conflict and Anger, edited by National Press Publications:

  • Stop believing that conflict is bad- capitalize on its positive aspects
  • Separate people from problems and fact from fiction.
  • Tune into what others are really saying-verbally and non-verbally.
  • Search out areas of mutual agreement and build from there.

This workshop will also include "empowering solutions for those who would rather run than fight" from the bestseller, The Coward's Guide to Conflict by Tim Ursiny, Ph.D. You will leave this session with practical tools, checklists, exercises, assessment tools and action-oriented strategies that will assist you as you face up to people and issues that cause conflict and anger while leaving blame, hurt feelings and resentment behind.

Planning for Your Retirement

As we approach those "golden" retirement years there's much to consider.

  • How do I determine how much money I need to accumulate to retire and maintain my standard of living?
  • How can I calculate whether I'm saving enough to meet that target?
  • What can I expect to receive from Social Security and Medicare?
  • What kinds of legal issues do I need to think about as I move into my retirement years?
  • What will I do with my time during those retirement years, and where will I live?

Please join us for a jam-packed, fun-filled session designed specifically for us - Community College of Philadelphia faculty and staff who are 50+. Come learn from the experts, including representatives from:

  • Social Security
  • TIAA
  • Fidelity
  • Fox Rothschild
  • Carebridge